Your Privacy, Our Priority

Privacy Statement

‍Last updated: {{insert date}}‍

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NexaLab (“we”, “our”, or “the Lab”) is a regional innovation lab empowering Kempen companies with shared AI, software, and engineering capabilities.  

We are committed to protecting your personal data and handling it in a transparent, secure, and lawful manner. This Privacy Statement explains what personal data we collect, why we collect it, how we use it, and the rights you have under applicable privacy laws.

1. Who We Are

NexaLab

A regional AI, software, and engineering innovation lab supporting SMEs, educational partners, and regional stakeholders.  

Legal structure:

  • A BV (operational entity)
  • Governed and controlled by a STAK (Stichting Administratiekantoor) for stable, transparent governance.  

Contact:

Email: {{insert email}}

Phone: {{insert phone}}

Address: {{insert address}}

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2. Personal Data We Collect

We only collect information necessary to operate the Lab, deliver our services, and maintain strong collaboration with companies and educational partners.

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2.1 Data you provide directly

  • Name and contact details
  • Company / organisation details
  • Job title or role
  • Project-related information
  • Messages submitted via forms, email, WhatsApp, or other channels
  • Subscription information (newsletters, partner updates)

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2.2 Data collected automatically

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and device information
  • Cookies and usage analytics (e.g., pages visited, time on site)

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2.3 Data from partners or institutions

When collaborating with companies, students, or educational institutions, we may receive:

  • Internship or project application details
  • Professional profiles or portfolio information
  • Partner participation data (e.g., membership or certificate information related to the STAK/BV model)  

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3. How We Use Your Data

We use personal data to operate a collaborative innovation environment for companies and education partners. Key purposes include:

3.1 Service delivery

  • Managing partner memberships, projects, and innovation programs
  • Providing AI, software, and engineering support
  • Running workshops, training, and events

3.2 Communication

  • Responding to inquiries
  • Sending partner updates, invitations, or newsletters
  • Sharing relevant Roadmap or development updates for participating companies  

3.3 Business & governance operations

  • Managing STAK certificates and participation rights
  • Ensuring transparent and controlled governance of the BV/STAK structure  

3.4 Website optimisation

  • Monitoring site usage
  • Improving user experience and website performance

We do not sell personal data to third parties.

4. Legal Grounds for Processing

We process personal data based on the following grounds:

  • Performance of a contract (e.g., partner membership, project agreements)
  • Legitimate interest (e.g., improving services, maintaining innovation partnerships)
  • Consent (e.g., newsletter signup, optional data submissions)
  • Legal obligations (e.g., financial administration for certificates or memberships)

5. Sharing of Personal Data

We may share data only when necessary and with strict access control:

  • Internal teams (AI engineers, software developers, project managers)
  • Educational partners working on joint innovation or student assignments (where relevant)  
  • Trusted service providers (hosting, email delivery, analytics)
  • Legal or regulatory bodies, when required by law

All partners and processors are required to comply with privacy and confidentiality obligations.

6. Data Storage & Security

We take extensive organisational and technical measures to protect your data, including:

  • Secure hosting and encrypted data transfer
  • Access control and authentication measures
  • Minimal data retention principles
  • Internal policies ensuring that innovation-related data remains under the BV/STAK umbrella, protecting IP and sensitive information  

7. Data Retention

We retain data only as long as necessary for:

  • Project delivery
  • Legal obligations
  • Governance and participation records related to the STAK/BV structure
  • Operational improvement and collaboration

When data is no longer required, it is securely deleted or anonymised.

8. Your Rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion (“right to be forgotten”)
  • Object to processing
  • Withdraw consent at any time
  • Request data portability

To exercise any of these rights, contact us using the details above.

9. Cookies & Tracking

Our website may use cookies for:

  • Functional operations
  • Analytics and performance monitoring
  • Improving the user experience

You can manage or disable cookies via your browser settings.

10. External Links

Our website may contain links to third-party websites or platforms (e.g., WhatsApp contact link). We are not responsible for the privacy practices of these external providers.

11. Updates to This Privacy Statement

We may update this statement to reflect legal, technical, or organisational changes. The “Last updated” date at the top will always indicate the most recent version.

12. Contact

For questions, concerns, or privacy requests, please contact:

NexaLab

Email: {{insert email}}

Phone: {{insert phone}}

Address: {{insert address}}